FAQs

How far is Beyond from the airport?

Approximately 25 minutes by car.

Is airport transfer included?

Yes, round trip. You will be picked up and dropped off at Licenciado Gustavo Díaz Ordaz International Airport in Puerto Vallarta (PVR) before and after your retreat.

Can I be picked up or dropped off somewhere other than PVR?

No, sorry. We only provide transfer to and from PVR.

What time is check-in and check-out?

Check-in starts at 3:00pm. Check out is at 11:00am. We cannot provide early check-in or late check-out but you may drop off your bags early on your check-in date and we can keep them for you late on your check-out date.

Can I come for less than 8 days?

Relax and Reconnect are 8 days only. You may arrive one day late and/or leave one day early. However, you will miss programming and the cost is the same.

Transform is 29 days only. You must arrive and depart on time without exception.

I’m traveling solo, is this the right retreat for me?

Yes. Most of our guests are solo travelers like you and we find people get the most out of the retreat when they come alone.

Can I book a shared room as a solo traveler?

Yes. When you book a shared room as a solo traveler, we pair you with another solo traveler. You will share the room and bathroom and sleep in your own bed. You will also have access to the common areas in your villa including kitchen, dining area, living room, sundeck, and private pool area.

Will I have to share a room with the opposite gender?

No. We only pair same gender.

Do the rooms have windows that close or are they open to the elements all the time?

Every room features wall-to-wall, floor-to-ceiling retractable glass doors that you are welcome to open and close whenever you wish.

Do I need to bring an adapter to charge my devices? Are outlets the same as in the US?

Outlets in Mexico are the same as in the US and Canada. If you are coming from another country with outlets different to those in the US, you may need an adaptor.

Do you serve alcohol or can I bring my own?

We don't serve alcoholic beverages. This is a dry retreat and any alcohol found by staff will be removed from the property.

I have allergies. What can I eat?

Our retreat is gluten-free friendly and we do our best to accommodate simple requests but cannot offer tailored-made menus.

I like to eat meat, what do you have for me?

Most of our guests eat meat too but this is a vegan retreat and we do not serve animal products. If you’re concerned about protein intake, you will be served plenty.

What’s the weather like?

Check here.

Are there lots of bugs and mosquitos?

There are few mosquitos and bugs most of the year given we are located in the jungle and near the ocean. There are more mosquitos and bugs June through September. We do the best to reduce the impact of bugs using natural products.

Do I need travel insurance?

When you book with us, you assume full legal responsibility for anything that happens to you. Since you will be doing a lot of physical activity, we highly recommend that you do purchase travel insurance. However, we do not require it.

Is the location safe?

Puerto Vallarta is officially the safest beach destination in Mexico according to Mexico's National Urban Public Security Survey. Puerto Vallarta is ranked as Level 1 by the U.S. State Department, meaning Americans don’t need to exercise special precautions when visiting.

By extension, Beyond provides safe transportation to and from the airport and all activities outside the resort are guided by our staff. Our resort is located in a gated community with 24/7 security and cameras and surrounded by neighboring million+ dollar homes. Since opening in 2017, we’ve had zero security issues.

Is there a pool on the property?

Each villa has a private soaker pool available for the exclusive use of our guests. There is also a large community pool available that can also be used by our guests. 

How far is the beach from the resort?

We are located about a 10 minute scenic walk to the beach. You can get directions at the property. Note that we are located on a hill, so for those with mobility or respiratory issues, we recommend taking a taxi or Uber. Beach time is also included on excursion days with round trip transportation.

Do you have wifi?

Yes, there is wifi connection in each villa.

Is there cellphone reception?

Yes.

Do I need to participate in all scheduled activities and meals?

Our retreats are a group travel experience. It’s communal nature is diminish when one or more guests don’t attend scheduled activities and meals. If you want to participate selectively, perhaps another retreat may be more suitable for you.

What are the most common age groups?

We consistently get people of all ages, from 20 to 70 and beyond. However, the most common age range is 30-50.

Can I bring my children?

No. Beyond is for adults only.

Can I bring a group and host my own retreat?

Sorry, no. We are not a retreat center for hire. We have our own wellness and yoga team lead our retreats so we can provide a consistent experience for our guests.

My partner wants to come to share the room with me, but does not want to participate. Is this okay?

Sorry, no. Our retreats are a group travel experience. We’ve never had guests not participate and don’t plan to start. Perhaps another retreat may be more suitable for your needs.

Do you have a gym or fitness center on the property?

We do not but we plan to in the future.